All sessions / courses / camps booked must be paid for at the time of booking in order to guarantee your place.
All bookings are confirmed by email or text and payment is regarded as acceptance of our terms and conditions
TwistFizz C.I.C. accepts payment by cash, cheque, credit or debit card.
Cancelling, credit notes and refunds
Any changes, amendments and or cancellations to a booking must be agreed with TwistFizz C.I.C. and submitted in writing to firstname.lastname@example.org a minimum of 3 days before the start date of the course.
A refund will be given minus a £10 administration fee for a cancellation or amendment to a course booking received within the required notice period.
Amendments or cancellations to a session booking can be made up until 24 hours before the session begins and will be credited.
Failing to cancel within 24 hours will result in no refund or credit given.
Once a course is booked your place is guaranteed for the duration of the course. If you can’t make a date, we don’t re-allocate your place. No credit or refund will be given for course dates missed. Participants are welcome to do a make-up session on another available course
All credits must be used within two months of receiving